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Virtual Healthy Homes Toolkit

The COVID-19 crisis has forced many Americans to spend even more time than before in their homes. GHHI has met the unprecedented crisis of COVID-19 by expanding and innovating our services to mitigate the risks to the communities we serve and to continue to safely provide services to families in need. In the past few months, GHHI has safely delivered healthy homes kits, completed virtual home assessments, provided meals to families in our community, and conducted virtual health trainings for partners. 

With the expertise gained from this new way of doing business, our team has built a Virtual Healthy Homes Toolkit for other organizations to use, free of charge, to adapt in-person healthy housing services to the virtual setting. This toolkit provides a wide variety of resources, including operational protocols, best practices, data management planning, and much more. We hope these tools will enable your organization to continue to safely and effectively serve your clients while creating healthier, more equitable communities.  

Just as GHHI is constantly learning and growing, this toolkit will be a living resource, meaning that as we learn with and from you, updates and revisions will be made. We hope that you will provide as much feedback as possible to help us make this toolkit as meaningful as possible. If your organization is interested in more tailored assistance with implementing virtual healthy housing services beyond the scope of this toolkit, please know that we are here to help.

For more information, please contact 

Virtual Healthy Homes Toolkit

1 – Intake/Referral

  • Receipt of potential clients and collection of initial demographic information.

2 – Pre-Assessment

  • Understand client’s ability to participate in a virtual assessment
  • Understand home hazards form client’s perspective
  • Prepare client for virtual assessment
  • Gather preliminary information for assessor to prepare for virtual assessment

Pre-Assessment Protocol                                    

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3 – Virtual Assessment

  • Identify and document health and safety hazards as well as other areas for improvement in client’s home (virtually)
  • Ensure client safety and comfort during assessment

Considerations and Mitigation Guide                                         

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4 – Scope of Work Creation

  • Document all home hazards and suggested mitigation recommendations
  • Provides summary document to client and home visitor for follow-up

5 – Follow-Up

  • Education and materials provided based on assessment results
  • Resource referral, where applicable

Additional Resources

  • Here are some additional resources that may be useful as you consider transitioning your program to a virtual platform.

Readiness Checklist                           

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Interested in additional support? 

If your organization is interested in more tailored assistance with implementing virtual healthy housing services beyond the scope of this toolkit, please know that we are here to help.  


If your organization is interested in training on virtual healthy homes assessments or home visits: GHHI’s experts have provided virtual healthy homes trainings to home assessors, auditors, healthcare providers, and governments over the past four months and will continue to do so in the future

Technical Assistance

If your organization is interested in tailored technical assistance to create a virtual health strategy at scale, build strong operational procedures, align funding sources, and/or evaluate program outcomes: GHHI’s experienced technical assistance providers have worked with partners nationwide to build capacity for community-based organizations and governments to work with healthcare to address the social determinants of health. Our experience includes analyzing data, building economic models, providing operational support, building capacity to scale, engaging cross-sector partners, and creating/negotiating contracts.  

For more information, please contact Kiersten Sweeney at

GHHI is incredibly grateful to the time and expertise offered by the following individuals that volunteered their time to review the first iteration of the Virtual Healthy Homes Toolkit. Without your support and input, we could not have created this comprehensive resource:

  • Brenda Buescher, Penn Medicine Lancaster General Health
  • Carol Payne, U.S. Department of Housing and Community Development
  • Cathy Marcinko, Le Bonheur Children’s Hospital
  • Courtney Wisinski, Michigan Department of Health and Human Services – Division on Environmental Health
  • Julie Romine, Habitat for Humanity of Greater Memphis
  • Keshia Pollack Porter, Johns Hopkins Bloomberg School of Public Health
  • Tracey Mitchell, Environmental Protection Agency
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